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Commercial Mediation in India: Analysing the Mediation Act, 2023 and Its Impact on Business Dispute Resolution

Author : Sakshi,(A student at Royal College of law, Ghaziabad)

Abstract

The Mediation Act, 2023 marks a significant reform in India’s dispute resolution regime, particularly for commercial disputes. By institutionalizing mediation, the Act seeks to offer a structured, efficient, and cost-effective alternative to litigation. This article examines the key provisions of the Act, the role of the newly established Mediation Council of India, and its implications for commercial dispute resolution, while also addressing the challenges and prospects it presents for the Indian legal and business landscape.

Preface

India’s legal system has long been burdened with a backlog of cases, leading to delays in justice delivery. In this context, alternative dispute resolution (ADR) mechanisms like mediation have gained prominence. The Mediation Act, 2023 seeks to formalize and regulate mediation processes, especially in commercial disputes, to alleviate the judicial burden and provide businesses with a more efficient means of resolving conflicts.​

Key Provisions of the Mediation Act, 2023

1. Definition and Scope

The Mediation Act, 2023 defines mediation as a structured and voluntary process through which parties to a dispute endeavour to resolve their issues amicably with the assistance of a neutral third party, referred to as the mediator. The Act encompasses a broad range of mediation forms, including pre-litigation mediation, online mediation, community mediation, and conciliation. Notably, the mediator does not exercise adjudicatory powers but instead facilitates dialogue and negotiation to assist parties in reaching a mutually agreeable settlement. This statutory framework marks a significant step in aligning India’s dispute resolution mechanisms with global standards and is of particular relevance in the context of academic discussions on legal reform and access to justice..

However, the Act delineates specific exceptions to its applicability. It does not govern disputes involving minors, individuals of unsound mind, or matters pertaining to criminal prosecution. Additionally, the Act excludes disputes related to taxation and proceedings before statutory authorities concerning allegations of misconduct by professionals.

2. Pre-Litigation Mediation

Section 5(1) of the Mediation Act, 2023 requires that civil and commercial disputes be subjected to pre-litigation mediation before initiating formal legal proceedings. This provision is designed to encourage parties to resolve their disputes through mediation as a first step, fostering settlement outside of the court system. By promoting early resolution, it aims to alleviate the burden on the judiciary and encourage the use of alternative dispute resolution mechanisms, ultimately contributing to the more efficient administration of justice.

3. Mediated Settlement Agreements (MSAs)

Mediated settlements, once documented and verified by the mediator, are legally binding and enforceable as court decrees. Challenges to such settlements are restricted to specific grounds, including fraud, corruption, impersonation, or if the dispute was unsuitable for mediation, ensuring a clear framework for enforcement and finality.

4. Online Mediation

The Act acknowledges the importance of flexibility by permitting online mediation, contingent upon the consent of all parties. This provision is especially advantageous for international commercial disputes, as it enables parties to engage in mediation without being constrained by geographical limitations.

5. Mediation Council of India

The Act establishes the Mediation Council of India as a regulatory authority responsible for setting professional standards, accrediting mediators, and maintaining a repository of mediated settlement agreements. This institutional framework aims to uphold the integrity, consistency, and credibility of mediation practices across the country

Impact on Business Dispute Resolution

1. Efficiency and Cost-Effectiveness

The Mediation Act, 2023 reinforces mediation as a time-bound and cost-effective alternative to litigation. It mandates the completion of mediation proceedings within 120 days, extendable by 60 days with mutual consent. This structured timeline promotes efficiency, minimizes business disruptions, and reduces litigation costs. By encouraging amicable settlements, the Act also aims to ease the burden on the judiciary and foster a more collaborative dispute resolution culture.

2. Confidentiality

Mediation proceedings are governed by strict confidentiality, which encourages open and honest communication between the parties involved. This confidentiality is crucial in fostering an environment of trust, allowing parties to discuss their issues freely without the fear of information being used against them in future legal proceedings. In commercial disputes, where reputational concerns are often of significant importance, this confidentiality enhances the likelihood of reaching a mutually agreeable settlement. By ensuring that sensitive business matters are protected, the Act promotes a more effective and constructive mediation process.

3. Preservation of Business Relationships

Unlike traditional adversarial litigation, mediation emphasizes collaboration and mutual understanding between the parties. This approach not only seeks a resolution but also fosters a cooperative environment where both sides can express their interests and concerns openly. In commercial disputes, where ongoing business relationships and partnerships are often at stake, this collaborative process is particularly valuable. By focusing on shared solutions rather than conflict, mediation helps preserve professional ties and enhances the possibility of sustainable agreements, making it an ideal mechanism for resolving business-related disputes.

4. International Recognition

The provisions of the Mediation Act, 2023 related to international mediation strengthen India’s position as a prominent hub for cross-border dispute resolution. By establishing a structured framework specifically for international commercial disputes, the Act ensures that India aligns with global best practices in dispute resolution. This framework offers foreign businesses a reliable and efficient mechanism for resolving disputes, enhancing India’s appeal as a destination for international trade and investment. In doing so, the Act fosters confidence among international stakeholders seeking dependable and effective dispute resolution methods.

Challenges and Considerations

1. Enforcement and Legitimacy of Mediated Settlements

2. Lack of Awareness and Understanding

3. Mediator Expertise and Accreditation

4. Voluntary Nature of Mediation

5. Confidentiality and Trust Issues

6. International Dispute Resolution and Global Compatibility

7. Institutional and Infrastructure Challenges

8. Judicial Backlog and Integration with the Legal System

Cases and Judgments 

1. Afcons Infrastructure Ltd. v. Cherian Varkey Construction Co. (2010) 8 SCC 24

2. R.M. Investment and Trading Co. v. Sanjeev N. Khera (2000) 6 SCC 634

3. Narayana v. Union of India (2015) 12 SCC 713

4. Samsung Electronics Co. Ltd. v. Panasonic Corporation (2019)

5. Vidya Drolia v. Durga Trading Corporation (2020) 2 SCC 1

Frequently Asked Questions (FAQs)

  1. What types of disputes are excluded from mediation under the Act?

Disputes involving minors, persons with intellectual disabilities, criminal offenses, tax-related issues, and matters before regulatory bodies are excluded from mediation under the Act.

  1. Can a mediated settlement agreement be challenged?

Yes, a mediated settlement agreement can be challenged on limited grounds, such as fraud, corruption, or if the dispute was unsuitable for mediation.

  1. Is online mediation permitted under the Act?

Yes, the Act permits online mediation with the written consent of the parties, ensuring accessibility and convenience.

  1. What is the role of the Mediation Council of India?

The Mediation Council of India is responsible for regulating and promoting mediation practices, accrediting mediators, and setting ethical standards.

  1. How does the Act impact international commercial disputes?

The Act applies to international commercial disputes involving Indian parties or where the mediation agreement specifies its applicability, positioning India as a hub for international mediation.

  1. Is mediation mandatory for commercial disputes?

Yes, pre-litigation mediation is mandatory for civil and commercial disputes before filing a case in court, unless urgent relief is needed.

  1. Are mediated settlements legally enforceable?

Yes, a Mediated Settlement Agreement (MSA) is treated as a court decree and is enforceable accordingly.

  1. Who regulates mediators and mediation service providers?

The Mediation Council of India (MCI) is the regulatory body overseeing accreditation, standards, and training.

Conclusion

The Mediation Act, 2023 constitutes a pivotal development in the evolution of India’s commercial dispute resolution framework. By formally recognizing and institutionalizing mediation as a viable mechanism for resolving disputes, the Act seeks to offer an expeditious, cost-effective, and less adversarial alternative to traditional litigation. This legislative initiative aligns with global best practices and aims to reduce the burden on the judiciary, thereby facilitating more efficient adjudication of commercial matters. Notwithstanding the potential challenges relating to implementation, infrastructure, and stakeholder awareness, the Act has the capacity to significantly enhance the ease of doing business in India. If effectively operationalized, it could contribute meaningfully to creating a more predictable and business-friendly legal environment, thereby fostering investor confidence and promoting sustainable economic growth.

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