About the job
Summary of Role:
- a. Works as part of the Privacy/Legal Team, providing management support on certain reported fraud-related incidents, ensuring that requisite teams are engaged on an incident and following up where necessary to ensure that all appropriate steps are followed. This will include intake and triage, end-to-end coordination and management of reported security incidents throughout the life cycle of an incident.
- Provide operational support for the incident process, including escalation of incidents where a response is required within a specified timeframe;
- Provide input of incident details to designated IT systems. Produce periodic and ad-hoc reports for the use of the team
- In addition to the core Privacy/Legal role described in a. above, this role may include support for other incident types, for example for Data Loss Prevention (DLP) incidents, as well as where data is incorrectly disclosed (for example emailed to the wrong user), or a 3rd party is breached, and Privacy/Legal needs to support the Information and Cyber Security (ICS) incident response process, and track and identify privacy/legal impact to WTW;
The role interacts directly with users from our business, and liaise with specialist teams such as legal, privacy, business information security officers, and cyber major incident response where needed to resolve incidents. The role is not a hands-on technical cyber security role, but you will be interacting on a daily basis with specialist teams.
The Role:
- a. Works with the Privacy Team, providing general administrative support for the privacy software platform, OneTrust. Tasks may include providing user access to the software, maintaining the organizational structure within the software, and organizing the modules into a coherent folder structure;
- Maintain the registers of activities within the OneTrust modules and provide escalation where a response is required within a specified timeframe.
- After adequate training and orientation, is able to provide support within specified SLAs (to be determined) for the OneTrust modules which WTW has purchased, for example: input/update privacy notices into the Privacy Notice Management module, input/create new assessments in the Assessment Module, derive metrics and utilization statistics across the entire platform.
We are looking for a collaborative team player, with brilliant coordination and communication skills who likes to work in a fast pace environment. They will contribute to and work as part of a global multi-disciplined privacy and legal community with clear vision and direction, and top-down support across the business.
The Requirements:
Demonstrable track record of:
o Working with other teams and disciplines towards a common goal
o A developing knowledge and enthusiasm for Legal and Privacy subject matters
o Problem solving and maintaining SLAs in a highly available environment
o Working to deadlines and maintaining a high degree of organization to your work
o Highly computer literate
o Communicating clearly
- Beneficial but not essential:
- An understanding of Cyber Security
- An understanding of privacy regulations (e.g., GDPR, CCPA and other U.S. and global privacy laws)
· Beneficial qualifications include:
o BSc or equivalent experience in an Information Security field
o Privacy certification(s)
The Company:
WTW is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, WTW has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas – the dynamic formula that drives business performance. Together, we unlock potential. Learn more at https://www.wtwco.com.
WTW is an equal opportunity employer:
WTW believes that effectively managing a diverse workforce is vital to our business strategy. We have an obligation to our organization, ourselves and our clients to hire and develop the best people we can find. We will continually review our policies and practices to ensure that all areas of the employment process (including recruiting, hiring, work assignments, compensation, benefits, promotions, transfers, company-sponsored development programs and overall workplace experience) are free from discriminatory practices. We are committed to equal employment opportunities at WTW.
Unsolicited Contact:
Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of WTW are considered property of WTW and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for WTW, any such agency must have an existing formal written agreement signed by an authorized WTW recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by WTW. WTW is an equal opportunity employer.
Shift timing: Day (Afternoon 1:30pm – 10:30pm)
Experience: 1- 4 Years
Qualification: Law Graduate/Post Graduate in Law
PLEASE NOTE: WE DO NOT CONSIDER GAP IN EDUCATION.
