Commercial Mediation in India: Analysing the Mediation Act, 2023 and Its Impact on Business Dispute Resolution

Author : Sakshi,(A student at Royal College of law, Ghaziabad)

Abstract

The Mediation Act, 2023 marks a significant reform in India’s dispute resolution regime, particularly for commercial disputes. By institutionalizing mediation, the Act seeks to offer a structured, efficient, and cost-effective alternative to litigation. This article examines the key provisions of the Act, the role of the newly established Mediation Council of India, and its implications for commercial dispute resolution, while also addressing the challenges and prospects it presents for the Indian legal and business landscape.

Preface

India’s legal system has long been burdened with a backlog of cases, leading to delays in justice delivery. In this context, alternative dispute resolution (ADR) mechanisms like mediation have gained prominence. The Mediation Act, 2023 seeks to formalize and regulate mediation processes, especially in commercial disputes, to alleviate the judicial burden and provide businesses with a more efficient means of resolving conflicts.​

Key Provisions of the Mediation Act, 2023

1. Definition and Scope

The Mediation Act, 2023 defines mediation as a structured and voluntary process through which parties to a dispute endeavour to resolve their issues amicably with the assistance of a neutral third party, referred to as the mediator. The Act encompasses a broad range of mediation forms, including pre-litigation mediation, online mediation, community mediation, and conciliation. Notably, the mediator does not exercise adjudicatory powers but instead facilitates dialogue and negotiation to assist parties in reaching a mutually agreeable settlement. This statutory framework marks a significant step in aligning India’s dispute resolution mechanisms with global standards and is of particular relevance in the context of academic discussions on legal reform and access to justice..

  • Parties habitually residing or incorporated in India.
  • At least one foreign party involved in a commercial dispute.
  • Disputes where the mediation agreement specifies resolution under this Act.
  • The Central or State Government as a party to a commercial dispute.
  • Other disputes as notified by the government.

However, the Act delineates specific exceptions to its applicability. It does not govern disputes involving minors, individuals of unsound mind, or matters pertaining to criminal prosecution. Additionally, the Act excludes disputes related to taxation and proceedings before statutory authorities concerning allegations of misconduct by professionals.

2. Pre-Litigation Mediation

Section 5(1) of the Mediation Act, 2023 requires that civil and commercial disputes be subjected to pre-litigation mediation before initiating formal legal proceedings. This provision is designed to encourage parties to resolve their disputes through mediation as a first step, fostering settlement outside of the court system. By promoting early resolution, it aims to alleviate the burden on the judiciary and encourage the use of alternative dispute resolution mechanisms, ultimately contributing to the more efficient administration of justice.

3. Mediated Settlement Agreements (MSAs)

Mediated settlements, once documented and verified by the mediator, are legally binding and enforceable as court decrees. Challenges to such settlements are restricted to specific grounds, including fraud, corruption, impersonation, or if the dispute was unsuitable for mediation, ensuring a clear framework for enforcement and finality.

4. Online Mediation

The Act acknowledges the importance of flexibility by permitting online mediation, contingent upon the consent of all parties. This provision is especially advantageous for international commercial disputes, as it enables parties to engage in mediation without being constrained by geographical limitations.

5. Mediation Council of India

The Act establishes the Mediation Council of India as a regulatory authority responsible for setting professional standards, accrediting mediators, and maintaining a repository of mediated settlement agreements. This institutional framework aims to uphold the integrity, consistency, and credibility of mediation practices across the country

Impact on Business Dispute Resolution

1. Efficiency and Cost-Effectiveness

The Mediation Act, 2023 reinforces mediation as a time-bound and cost-effective alternative to litigation. It mandates the completion of mediation proceedings within 120 days, extendable by 60 days with mutual consent. This structured timeline promotes efficiency, minimizes business disruptions, and reduces litigation costs. By encouraging amicable settlements, the Act also aims to ease the burden on the judiciary and foster a more collaborative dispute resolution culture.

2. Confidentiality

Mediation proceedings are governed by strict confidentiality, which encourages open and honest communication between the parties involved. This confidentiality is crucial in fostering an environment of trust, allowing parties to discuss their issues freely without the fear of information being used against them in future legal proceedings. In commercial disputes, where reputational concerns are often of significant importance, this confidentiality enhances the likelihood of reaching a mutually agreeable settlement. By ensuring that sensitive business matters are protected, the Act promotes a more effective and constructive mediation process.

3. Preservation of Business Relationships

Unlike traditional adversarial litigation, mediation emphasizes collaboration and mutual understanding between the parties. This approach not only seeks a resolution but also fosters a cooperative environment where both sides can express their interests and concerns openly. In commercial disputes, where ongoing business relationships and partnerships are often at stake, this collaborative process is particularly valuable. By focusing on shared solutions rather than conflict, mediation helps preserve professional ties and enhances the possibility of sustainable agreements, making it an ideal mechanism for resolving business-related disputes.

4. International Recognition

The provisions of the Mediation Act, 2023 related to international mediation strengthen India’s position as a prominent hub for cross-border dispute resolution. By establishing a structured framework specifically for international commercial disputes, the Act ensures that India aligns with global best practices in dispute resolution. This framework offers foreign businesses a reliable and efficient mechanism for resolving disputes, enhancing India’s appeal as a destination for international trade and investment. In doing so, the Act fosters confidence among international stakeholders seeking dependable and effective dispute resolution methods.

Challenges and Considerations

1. Enforcement and Legitimacy of Mediated Settlements

  • Challenge: One of the key challenges in commercial mediation is ensuring that mediated agreements are legally binding and enforceable in practice. Though the Act allows mediated settlements to be enforced as court decrees, the process for challenges to these agreements can be complex and may require judicial intervention.
  • Consideration: The Act’s provisions for challenging mediated settlements on limited grounds (such as fraud or corruption) ensure that settlements are respected but may also lead to legal disputes over the enforceability of these agreements, especially when one party is dissatisfied with the outcome.

2. Lack of Awareness and Understanding

  • Challenge: Despite the Act’s potential, there remains a lack of awareness among businesses about the benefits and procedures of mediation. Many companies in India still prefer traditional litigation, seeing it as a more established method of dispute resolution.
  • Consideration: Greater awareness and education campaigns are essential to promote the advantages of mediation. This includes training businesses on the benefits of speed, cost-efficiency, and confidentiality in mediation as opposed to prolonged litigation.

3. Mediator Expertise and Accreditation

  • Challenge: The quality of mediation is dependent on the competency and neutrality of the mediator. While the Act establishes the Mediation Council of India to accredit mediators, there may be concerns about the standardization of mediation practices, especially in complex commercial disputes.
  • Consideration: Ensuring that mediators possess adequate training and specialization in commercial matters is critical. The accreditation process must be rigorous, and mediators should be well-versed in international commercial laws for cross-border disputes.

4. Voluntary Nature of Mediation

  • Challenge: Mediation in India remains a voluntary process, with parties agreeing to engage in mediation. While this is intended to encourage voluntary settlements, businesses may be reluctant to mediate, especially if they perceive it as a time-consuming or ineffective alternative to litigation.
  • Consideration: Though voluntary participation is an advantage in some cases, promoting mandatory pre-litigation mediation, as prescribed in Section 5(1) for certain disputes, could enhance the uptake of mediation in business disputes. The introduction of mandatory mediation before litigation could further incentivize businesses to use mediation as a primary dispute resolution tool.

5. Confidentiality and Trust Issues

  • Challenge: While confidentiality is one of the most important features of mediation, businesses may still have concerns about the confidentiality of the process, particularly in cases involving sensitive commercial information.
  • Consideration: Ensuring the robust enforcement of confidentiality provisions will be critical for fostering trust. Clear guidelines for protecting sensitive information must be established, and businesses need assurance that their trade secrets and proprietary data will remain secure throughout the mediation process.

6. International Dispute Resolution and Global Compatibility

  • Challenge: India’s efforts to position itself as a global hub for dispute resolution may face challenges due to the complexity of international mediation. Foreign businesses may have concerns regarding the compatibility of Indian mediation practices with those of other jurisdictions.
  • Consideration: To truly attract international businesses, India must align its mediation framework with global best practices. This includes harmonizing mediation procedures with those followed in prominent international mediation hubs, such as Singapore or Hong Kong, to foster confidence among foreign investors and businesses.

7. Institutional and Infrastructure Challenges

  • Challenge: The effective implementation of the Act depends heavily on the infrastructure available for conducting mediations, including access to qualified mediators, mediation facilities, and technological tools for online mediation. Inadequate infrastructure could hinder the widespread adoption of mediation in commercial disputes.
  • Consideration: There is a need for substantial investment in building institutional capacity, including setting up mediation centres, providing training to mediators, and facilitating online mediation platforms. The Act’s recognition of online mediation is an essential step forward, but its successful implementation requires adequate technological and institutional support.

8. Judicial Backlog and Integration with the Legal System

  • Challenge: Although mediation is designed to ease the burden on the judiciary, its success will depend on how effectively it is integrated with the existing judicial system. The success of mediation in reducing the judicial backlog may be hindered by slow adoption or the reluctance of courts to refer cases to mediation.
  • Consideration: Collaboration between the judiciary and mediation bodies is essential. Courts should be proactive in referring commercial disputes to mediation at the earliest stages, and the legal system should embrace mediation as a parallel tool rather than a substitute for litigation.

Cases and Judgments 

1. Afcons Infrastructure Ltd. v. Cherian Varkey Construction Co. (2010) 8 SCC 24

  • Key Point: This case is one of the landmark judgments in Indian arbitration and mediation law. The Supreme Court emphasized the importance of mediation as a tool to resolve disputes before entering into formal legal proceedings. It recognized mediation as an essential tool for reducing judicial backlog.
  • Relevance: While not directly related to the Mediation Act, this case was pivotal in encouraging courts to push for mediation in commercial disputes, aligning with the goals of the Mediation Act, 2023 to promote alternative dispute resolution (ADR).

2. R.M. Investment and Trading Co. v. Sanjeev N. Khera (2000) 6 SCC 634

  • Key Point: The Supreme Court, in this case, addressed the question of whether the mediation process should be mandatory in cases involving commercial disputes. It ruled that if both parties consented to mediation, the court could refer the dispute to mediation, encouraging amicable settlement.
  • Relevance: This judgment laid the foundation for further incorporation of mediation into India’s legal framework and emphasized its role in commercial dispute resolution, influencing the principles adopted in the Mediation Act, 2023.

3. Narayana v. Union of India (2015) 12 SCC 713

  • Key Point: The Supreme Court in this case acknowledged the use of mediation in resolving commercial disputes but cautioned that there should be safeguards in place to ensure that it does not become a delay tactic. It stressed the importance of transparency and accountability in the mediation process.
  • Relevance: This ruling underscore the need for a structured and regulated mediation framework, which the Mediation Act, 2023 seeks to establish by regulating mediators and setting a clear framework for mediations.

4. Samsung Electronics Co. Ltd. v. Panasonic Corporation (2019)

  • Key Point: The Delhi High Court held that the commercial division could refer cases to mediation under Section 89 of the Civil Procedure Code (CPC) in certain circumstances, particularly in complex commercial matters involving international parties.
  • Relevance: This case highlights the growing trend of mediation in international commercial disputes, reflecting the goals of the Mediation Act, 2023 to position India as a hub for cross-border dispute resolution.

5. Vidya Drolia v. Durga Trading Corporation (2020) 2 SCC 1

  • Key Point: The Supreme Court of India ruled that the existence of an arbitration clause in an agreement does not preclude the use of mediation. The judgment reinforced the idea that mediation could be pursued alongside or before arbitration, ensuring a more flexible dispute resolution process.
  • Relevance: This judgment is aligned with the principles of the Mediation Act, 2023, which aims to provide flexibility by encouraging mediation as a primary step before resorting to arbitration or litigation, particularly in commercial disputes.

Frequently Asked Questions (FAQs)

  1. What types of disputes are excluded from mediation under the Act?

Disputes involving minors, persons with intellectual disabilities, criminal offenses, tax-related issues, and matters before regulatory bodies are excluded from mediation under the Act.

  1. Can a mediated settlement agreement be challenged?

Yes, a mediated settlement agreement can be challenged on limited grounds, such as fraud, corruption, or if the dispute was unsuitable for mediation.

  1. Is online mediation permitted under the Act?

Yes, the Act permits online mediation with the written consent of the parties, ensuring accessibility and convenience.

  1. What is the role of the Mediation Council of India?

The Mediation Council of India is responsible for regulating and promoting mediation practices, accrediting mediators, and setting ethical standards.

  1. How does the Act impact international commercial disputes?

The Act applies to international commercial disputes involving Indian parties or where the mediation agreement specifies its applicability, positioning India as a hub for international mediation.

  1. Is mediation mandatory for commercial disputes?

Yes, pre-litigation mediation is mandatory for civil and commercial disputes before filing a case in court, unless urgent relief is needed.

  1. Are mediated settlements legally enforceable?

Yes, a Mediated Settlement Agreement (MSA) is treated as a court decree and is enforceable accordingly.

  1. Who regulates mediators and mediation service providers?

The Mediation Council of India (MCI) is the regulatory body overseeing accreditation, standards, and training.

Conclusion

The Mediation Act, 2023 constitutes a pivotal development in the evolution of India’s commercial dispute resolution framework. By formally recognizing and institutionalizing mediation as a viable mechanism for resolving disputes, the Act seeks to offer an expeditious, cost-effective, and less adversarial alternative to traditional litigation. This legislative initiative aligns with global best practices and aims to reduce the burden on the judiciary, thereby facilitating more efficient adjudication of commercial matters. Notwithstanding the potential challenges relating to implementation, infrastructure, and stakeholder awareness, the Act has the capacity to significantly enhance the ease of doing business in India. If effectively operationalized, it could contribute meaningfully to creating a more predictable and business-friendly legal environment, thereby fostering investor confidence and promoting sustainable economic growth.

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